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Special Needs and Accommodations

Please notify our salon coordinator of any special needs prior to scheduling your appointments. Knowing your needs beforehand will allow us the opportunity to find ways to accommodate a disability, within reason. Both of our locations provide handicap accessible parking, restrooms, and hair stations, but not shampoo bowls.

Appointments

Appointments may be made by phone on our app or online. Depending on the flexibility of your schedule and to ensure your desired date, we recommend making your reservation one to two weeks in advance for mid-week day time appointments and three to four weeks in advance for weekend or evening appointments. For group reservations, or wedding parties we recommend eight to twelve weeks in advance. Reserving your next treatment prior to leaving the Studio will help keep you on a consistent service schedule. For all guests of Studio 703, we kindly request that you arrive with clean and dry hair to every appointment and  a valid credit card or gift card number on file in order to hold your requested appointments. This is required for any service that has at booking time online, in salon, or by phone. If using a gift card to reserve your service time, the gift card value must meet or exceed the scheduled value. No amount will be charged to your credit card before the day of services unless it falls within our cancellation policy.  

For your convenience, you can also make your appointment reservations online by setting up an account on our website or on our free app. Most services can be reserved online; however, there are some exceptions, such as extension services, due to varying service time durations. Salon Coordinators can assist you with setting up your online account and answer your online reservation questions. Appointment reservations can also be made by phone!

Cancellation

As a courtesy to other guests and our team members, if you need to cancel your appointment, we require a 48-hour notice prior to your scheduled service. To cancel an on location services without penalty, we require two weeks notice. In the event you fail to arrive for your scheduled service(s) without providing a 48 hour notice, up to 100% of the service cost could be charged.

Deposit for On location and Select Services

A 50% deposit utilizing a credit card is required for scheduling on location services and for services of higher value, such as keratin, balayage and hair extensions (extensions deposits are nonrefundable and nontransferable for other services). For all new guest reservations, a credit card number is required to secure your reservation. We accept all 4 major credit cards. You may utilize another method of payment upon checkout.

Pre-booking and Standing Appointments

To ensure the date and time that is most convenient for your schedule and with your preferred stylist, we recommend pre-booking your next appointment or pre-booking multiple standing appointments. Guests with standing appointments are ensured that their appointment time is the same time each month until the guest indicates otherwise. There is no additional cost to reserve standing appointments.

Appointment Confirmations and Reminders

For your convenience, we can confirm your appointments by text message or email. You can select the method that works best for you. We respectfully remind you that technology cannot always be relied upon and, therefore, it is best to put your appointments in your calendar at the time you make your reservation.